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How we work · What we build · Step 03

Your team opens AI that already knows the accounts

We set up Claude or ChatGPT, a Slack queue and coding agents for each role, connected to your data and loaded with the skills your first play needs.

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What you're after

01

Good AI habits, shared

One setup per team, so nobody re-explains your product in their own chat window.

02

Answers from your data

AI that knows your accounts, your pipeline and your positioning before anyone pastes them in.

03

People who use it

Training on their own accounts and their own work, so the habit sticks.

One team's workspace, as we'd set it up

Illustrative. Companies, people and numbers are fictional.

Northwind's 20-person revenue team is starting one play: reach new VPs of Operations about peak-season readiness. We'd build on the CRM, sequencer and call recorder they have, for sales development and sales first.

Who gets what

RoleOpensUses it for
6 SDRsClaude, Slack queueAccount research. First touches, each one approved by the rep.
SDR managerClaude, Slack queueApproves the peak-season argument. Reads the Friday play read.
6 AEsClaude, Slack queuePre-call planning and follow-up drafts
3 CSMsClaudeRenewal prep before peak season
Marketing leadClaudePage and email copy from the approved argument
RevOps lead and enablement leadClaude Code and ClaudeThe power users. They change skills, query the warehouse and build workflows.
VP SalesSlackOne weekly post: what the play moved, against comparison accounts

What's connected, and how

Read-only to start. Write access is added one workflow at a time, when the play needs it.

SourceAccess
WarehouseRead, through one connector every person and agent uses
CRMRead. Writes only the follow-up tasks the play creates.
SequencerRead. Enrolls a contact only after the rep approves the first touch.
Call recorderRead, raw transcripts
Website and product usageRead, through the warehouse
Not connectedBilling, HR and support tickets. The play doesn't need them.

Skills installed on day one

Five skills, all for the first play. Nothing generic.

SkillWho runs itWhat it reads
account-research v1SDRs and the morning agentThe account timeline, the new-hire signal, past touches
first-touch-draft v1SDRs and the morning agentThe approved argument and the VP Operations persona file
pre-call-planning v1AEsPast calls, the persona file, the open deal
call-follow-up v1AEsThe transcript and the next step agreed on the call
ask-the-data v1EveryoneThe warehouse, for questions like “which accounts went quiet after a demo?”

What's in the Slack queue at 7:30

An always-on agent runs before the team starts. One morning, for one SDR and one AE:

ItemForWhat they do
3 new VPs of Operations at target accounts, each with a brief and a draft first touchThe owning SDREdit, approve or hold each one
2 accounts with 2+ pricing-page visits this weekThe owning SDRDecide whether to call today
A one-page brief for each of today's 4 meetingsThe AERead before the call
2 follow-up drafts from yesterday's callsThe AEApprove or edit
Fridays: touches, replies and meetings, against comparison accountsSDR manager, VP SalesKeep, change or retire the play

Why AI seats haven't changed how people work

Every rep should be a manager. No first draft should start from a blank chat window.

Seats bought and handed out
  • Left to each person to figure out
  • Everyone writes their own prompts
  • No connection to your data
A workspace set up with you
  • Set up per role, with your data and strategy
  • Shared skills everyone runs the same way
  • Training until the habit sticks

What the power users build by month two

A stalled-deal skill

The RevOps lead finds why one-contact deals stall at proposal and turns the answer into a skill AEs run.

Better examples

Enablement reads the week's approval edits and rewrites the examples in first-touch-draft, now on v4.

Where to start

GTM AI Bootcamp

Every bootcamp sets up the workspace for the team running the first play and trains them on it. See our process.

Before you book

We already pay for Claude or ChatGPT. Do we need a new tool?

Usually not. We set up what you have: paid commercial tiers with no-training terms, or your own enterprise AI accounts.

Why not use the AI inside our CRM?

AI inside each GTM tool sees only that tool's data, so reps copy and paste anyway. The CRM stays your record, and the workspace reads it.

Who keeps it running after you leave?

Your RevOps and enablement leads, trained on it while we build.

Where's your line stuck?

Plan your team's AI workspace

30 minutes. Tell us who's on your team and what they use. We'll sketch the first workspace.

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